Job Descriptions Samples & Templates

Hotel Front Line Staff Job Description Samples and Templates

This important group of individuals are the direct contact with hotel guests and represent the organization in all that they do and say. Types of jobs that fall into this sub-category would be bellhop, front desk, housekeeping and similar.


Bellhop Job Description - Bellhops carry guests' luggage, show guests to their rooms, and make sure that everything in the room is in order.

Front Desk Job Description - Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Housekeeping Job Description - To provide a high standard of cleanliness throughout the hotel. Be able to clean fifteen rooms per day based on an eight hour day in accordance with hotel standards.